Cancellation Policy
Last Updated: January 01, 2025
At Digipixeline, we strive to deliver exceptional services to our clients. However, if you need to cancel a project or discontinue services, the following terms apply:
1. Project Cancellation
- Clients may request a cancellation by providing written notice via email to contact@digipixeline.com.
- Cancellation requests should include the project name, client name, and reason for cancellation.
- Cancellations made within 24 hours of project initiation may be eligible for a full or partial refund, depending on the nature of the service.
2. Ongoing Services Cancellation
- For ongoing services such as social media management, SEO, or content marketing, clients must provide at least 30 days’ written notice to terminate the service.
- Any payments due during the notice period must be settled before service termination.
3. Refund and Charges
- If work has already been initiated, a prorated amount may be refunded based on the percentage of work completed.
- No refunds will be provided for completed work or services rendered before the cancellation notice.
- Any third-party service charges or subscription costs incurred before cancellation are non-refundable.
4. Immediate Termination by Digipixeline
Digipixeline reserves the right to terminate services immediately without notice under the following circumstances:
- Non-payment of fees beyond the due date.
- Breach of terms outlined in the Terms & Conditions.
- Involvement in illegal or unethical activities.
5. Effect of Cancellation
- Upon cancellation, Digipixeline will provide any deliverables that have been paid for and completed.
- Access to any service or platform managed by Digipixeline may be revoked immediately upon termination.
6. Contact for Cancellations
For all cancellation requests or inquiries, please contact us at:
Email: contact@digipixeline.com
Phone: +91 9711221140